Utica’s Alorica Battles Bed Bugs

The workplace is supposed to be a place that is conducive for learning, comfortable, safe, and clean. But this may seem impossible to achieve given that bed bugs infestation can happen everywhere. Although some people that bed bugs size is to be considered- that smaller bed bugs are okay, but this just won’t do. Regardless of how big or small it is, bed bugs can bring damage.

In Utica, a local center has been fighting bed bugs. It was discovered by an employee and was brought to the attention of the management. To solve the problem, professional bed bugs exterminators have been of great help.

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UTICA — A local call center has been fighting bed bugs in its Utica office recently.

An employee at Alorica brought the problem to management’s attention, which started a process of exterminating the pests, the company said in a statement this week.

“The process of exterminating the bed bugs included a visit from a local pest control company to both inspect the property and clean the work stations where the bed bugs were located,” Alorica said in a statement. “The employees of those specific workstations were sent home with pay and their homes were also inspected and cleaned by the pest control company as well.”

Alorica is a customer service outsourcing company that handles business for the Bank of America call center at 5701 Horatio St. in Utica.

In order to fix the problem, Alorica said the pest control company did a handful of different treatments.

“Bed bug treatments including K-9 inspection, steam cleaning and chemical treatment took place twice already with follow ups scheduled to confirm eradication,” the statement said.

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